EVENT CANCELLATION AND REFUND REQUESTS
We are all having to operate in very difficult times and as far as race events are concerned they are not the most important things to worry about. It's leisure pursuit.
The world epidemic has caused major problems across the globe with many iconic events being cancelled or postponed... London Marathon, Aintree and Glastonbury to name just a few.
In the grand scheme of things BTR events are relatively insignificant and yet there is still a human cost with four members of staff being made redundant for the foreseeable future.
To put names to the impact we are having to deal with I would advise that
Erica Dillon is stood down with immediate effect through no fault of her own.
Thomas Rothwell is expecting his second child in the next week and yet he too finds himself without gainful employment.
Yvonne Rothwell has been involved in the local races with me for many, many years and is now a lady of leisure.
And for me, well I shall carry on working without pay for as long as it takes to pass through this unprecedented period of global disruption.
I think there is a perception out in the running community that BTR is somewhat bigger than it actually is. It's a small family business with just
four members of staff. Nothing more.
We are not rich. We are not lavish or high maintenance.
We are committed to providing good quality race events for everyone to take part in and we are being impacted heavily along with everyone else.
I think is another myth out there about entry fees and how entry fee money is actually used.
Entry fess are immediately subject to 20% VAT and this revenue is passed on the HMRC every quarter.
Events are managed over a period of time and through the business operation your entry fee covers ongoing operational costs such as rent, electricity, staff wages.... all the things you would associate with operating a business.
In addition expenses are incurred and committed to purchasing medals, t-shirts, water, print, postage, Goody Bag content.
There are also contractual arrangements which to be covered for many other requirements that support event delivery.
For anyone demanding refunds for events that have had to be cancelled / postponed it would be helpful if you understood how your entry is actually used. It isn't as one lady stated on the phone 'being kept back' as if we had secretly stashed it away somewhere. Entry fee funds are used from one event to the next in a cycle.
Revenue isn't retained. It is used to managed the business.
For the next 12 weeks or so BTR will have no revenue. No income. We won't be functioning as normal but will be reacting to any improvements that come along.
At the end of this very difficult period I can assure you that we will be here just waiting for you to get back out on the road because that is what is going to happen. It will pass and we will all be back doing what we do best.
Please be patient with the situation and stay in good health.